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Terms and Conditions

How to buy

How to buy.

We would like to make it easy for you to purchase from us on line, therefore we have created a step by step plan to help you.

We would also like to remind you that we are always available to assist you either via  e-mail or telephone. 

Select the excursion you would like to buy using the arrow key to open the excursion options. Move the curser up or down to select the excursion type.

IMPORTANT: Some excursions have various types of entrance tickets on sale others only one type.

Calendar

Select a date from the calendar.  Dates shown in green indicate the dates that the excursion operates.

When you have selected the date, it will appear on the screen, check that this is the date you require. 

Enter the number of, children and seniors required.  (Senior prices are not available on all excursions.)

form

Complete the form with the information requested.   This information is important.  The name will appear on your entrance ticket and a copy of your ticket will be sent to the registered e-mail address. 

If applicable select the pick up point and time from the list. 

Select payment method.           Click on Book Now.

If you select payment by card, you will leave our page and be taken to the electronic payment service of the La Caixa Bank.    If you select PayPal as your method of payment you will be taken to the PayPal website.

Enter all your details of your card or paypal account.  Follow the instructions on the screen in each case. 

Paymentbycard

Once the payment has been completed you have the option of printing out your card/PayPal receipt.

IMPORTANT:  If you have paid with credit card you must then press the CONTINUE button to return to our website and generate the ticket. 

If you have paid using PayPal you will automatically return to our web site.

Continue

Your ticket will now appear on the screen and you have the option of printing it immediately or printing it out at a later time.

If you elect to print your ticket out later, you will find a copy in your e-mail inbox. 

If you elected to print it out immediately, you will also find a copy of your ticket in your e-mail in-box.

Should you need any assistance you can contact us by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone + 00 34 649 96 63 53 from 09:30 – 22:30 (Spanish time).

IMPORTANT.  PLEASE ENSURE THAT YOU PRINT OUT YOUR TICKET.  YOU NEED TO PRESENT THIS AT THE EXCURSION VENUE TO GAIN ENTRANCE OR TO THE GUIDE ON THE DAY.

IF YOU CANNOT SEE YOUR TICKET, PLEASE CHECK THAT IT HAS NOT GONE INTO YOUR SPAM, JUNK OR UNWANTED E-MAIL FOLDER.

IF YOU ARE UNABLE TO PRINT YOUR TICKET. PLEASE CONTACT US BY PHONE OR DROP INTO OUR OFFICE AND WE WILL PRINT A COPY FOR YOU.

 

About us

Details
Last Updated: Friday, 29 January 2016 12:11

Excursionesbenidorm.com aims to provide our clients with all trips and excursions available in the area, even personalizing trips or events.  

We offer tours, entrance tickets for theme parks, fun family activities, transfers, coach hire and the services of Official Guides.

All these services can be purchased conveniently through our website or alternatively if you are already on holiday in Benidorm or the surrounding area and do not have access to the internet, give us a ring or pop in and see us. 

Our office is in the Calle Gerona 48, 03503 Benidorm, close to the Indoor Market and the Hotels Nereo, Pelicanos, Flash, Calypso, Riviera, Rosamar and Ambassador.  We can be contacted via e-mail on This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone.  Our Customer Service Line is operative daily from 09:30 until 22:30 hours (Spanish time 21:30 GMT) so if you need assistance with you on line bookings call us  +00 34 649 96 63 53.

We publish reports or interviews regularly with those responsible for the services in the area as well as any other interesting news or local events.

 

Bendorm Excursions officeExcursiones Benidorm oficina
Guía de Excursiones Costa Blanca Excursiones Benidorm

 

Terms and Conditions

    1. Once you have acquired your ticket you accept the terms and conditions of www.excursionsbenidorm.com
    2. The printed voucher is your entrance ticket to the establishment.
    3. The voucher must be presented along with your D.N.I, your drivers’ license or passport and signed by the holder of the paying credit card.
    4. t is absolutely forbidden to re sell the ticket.
    5. In the case of an unforeseen cancellation by the company, you will be refunded the full amount of the entrance price.
    6. Should the client need to cancel, a minimum of 24 hours notice is required prior to the date of the excursion. If this condition is fulfilled then a full refund will be given minus 5% for bank charges.
    7. For cancellations where notice has been given less than 24 hours prior to the excursion date, 50% of the entrance price will be refunded.
    8. The refunds will only be given once all the relevant checks are made, approximately one month.
    9. The venue reserves the right of admission. The security staff are authorised to refuse entrance to any person who appears to be under the influence of any substances.
    10. Under no circumstances will www.excursionesbenidorm.com store your personal information or credit card details.

 

Any queries or for further information contact This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone +00 34 649 966 353 weekdays from 15:00 – 17:00 hours.

logotipo exbenidorm peq

excursionesbenidorm.com is registered to PIF 2006 SL, CIF B 54158886. Registered at the Alicante Chamber of Commerce, entry number 1307, volume 3100, Book O, page number 96, sheet A-101674, inscription 1ª.

Legal Notice

Once the client has registered with excursionesbenidorm.com (property of P.I.F.2006SL) and has made a purchase, their personal information, address and payment details etc. are incorporated into our data base and are used only for the transaction.

They are eliminated from our data base, once the operation is completed as is stated by law.

excursionesbenidorm.com assures full confidentiality of the information given to us by clients and guarantee that this information will not be given to other companies or to people who are not connected to this organisation without your consent.

 

Protection of data Law: LOPD

Complying with the law Organica 15/1999 13th December, Protection of Personal Data, clients of P.I.F. 2006 S.L. can exercise their rights to oppose, access, rectify, or cancel in writing to P.I.F 2006 S.L, C/ Zamora 13, 12B, Benidorm 03503, Alicante, Spain,or by e mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone + 00 34 649 966 353 weekdays from 15:00 – 17:00 hours..

P.I.F. 2006S.L.

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